Managing your Account
Always ready to help - With Bitflux, you're never on your own. We'll give you a dedicated account development manager who will help tailor the right solutions for your organization.
Your account development manager or team will help you with:
- Service Plan Creation
- Customer Management
- Adding phones, connections or new users
- Advice on all the latest communications solutions
- New products and services
- Contract and commercial reviews
Web Self Serve
With Web Self Serve you can access and manage your account in real-time, whenever you choose. It shows all the details of your devices and accessories. You can also use it to contact Bitflux with any questions you might have.
Total Resources Management
Handset Management
A single, skilled point of contact for all your mobile ordering and management needs.
Network Performance Reporting
We will monitor the performance of our network for your company, your priority sites, and your end users.
End-user Support
Total Resource proactively sends information to end users on an ongoing basis.
Cost Control
We'll audit and regularly review your tailored account and billing structure to help control cost.
Reporting and Analysis
We'll help create a clear reporting structure, identifying trends and analysing results.
Support
We'll handle all of your help and support, and give your VIPs special treatment with a dedicated service.
